SHIPPZY INC.

This Privacy Policy describes how Shippzy Inc. ("Shippzy", "we", "our", or "us") collects, uses, discloses, and protects personal information when users access or use the website Shippzy.ca, our services, or interact with us in connection with shipping, logistics, or courier-related services.

Shippzy is committed to protecting your privacy and handling personal information in accordance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act ("PIPEDA").

By using our website or services, you consent to the collection and use of your information as outlined in this Privacy Policy.

1. Company Information

2. Information We Collect

Shippzy may collect personal information that customers voluntarily provide when using our services or interacting with our website. This may include, but is not limited to:

3. How We Use Your Information

Shippzy may use collected information for the following purposes:

• Processing and arranging shipping services
• Generating shipment labels and documentation
• Coordinating logistics and courier pickup or delivery
• Providing shipment tracking updates
• Customer service and support
• Improving website functionality and services
• Fraud prevention and security monitoring
• Compliance with legal or regulatory obligations

We may also use customer information to provide service notifications and operational communications related to shipments.

4. Payment Processing

Shippzy may process payments for shipping services using third-party payment processors. Payment methods may include credit or debit cards, online payments, and in-person payments.

Payments may be processed through secure third-party payment platforms including Square and PayPal.

Shippzy does not store full payment card details on its servers. Payment information is handled directly by the respective payment processors in accordance with their own privacy and security policies.

5. Sharing of Information

To provide shipping services, Shippzy may share relevant shipment information with third-party logistics providers and carriers. These carriers may include DHL, FedEx, UPS, Purolator, airline cargo carriers or other logistics partners.

Information shared with carriers is limited to what is necessary to complete shipping services.

6. Cookies and Website Tracking

The Shippzy website may use cookies and similar tracking technologies to improve website functionality, analyze website traffic, understand user behavior, and enhance user experience.

Cookies may collect technical information such as device type, browser information, IP address, and website pages visited. Users can control or disable cookies through their browser settings.

7. Data Storage and Security

Personal information collected by Shippzy is stored using secure cloud infrastructure and servers located primarily in Canada.

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, and misuse.

Despite these measures, no data transmission over the internet can be guaranteed to be completely secure.

8. Data Retention

Shippzy retains personal information only for as long as necessary to provide shipping services, maintain transaction records, comply with legal obligations, and resolve disputes or service inquiries.

Shipment records and related data may be retained for operational, accounting, or legal purposes.

9. Customer Privacy Rights

Customers may request to:

• Access personal information held by Shippzy
• Request correction of inaccurate information
• Request deletion of certain personal data where permitted by law
• Opt out of marketing communications

Requests may be submitted by contacting us using the information listed below.

10. Third-Party Websites

Our website may contain links to third-party websites or external services. Shippzy is not responsible for the privacy practices or policies of external websites. Users should review the privacy policies of any third-party sites they visit.

11. Changes to This Privacy Policy

Shippzy may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updated policies will be posted on the Shippzy website with a revised "Last Updated" date.

Continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Information

For questions regarding this Privacy Policy or to make privacy-related requests, please contact: